‍As part of the commitment to transparency and public information, Grade Results is pleased to share that, in accordance with Section 1003.499(3)(a)7., F.S., essential details will be prominently displayed on our website for public access. Additionally, all contracts pertaining to the provision of a Florida Approved Course under Section 1003.499, F.S., will incorporate the necessary disclosure requirements. This ensures that the public is well-informed about Grade Results’ compliance and dedication to meeting educational standards.

OVERVIEW OF GRADE RESULTS' SERVICES
GradeResults is the leading innovator of live, one-to-one, online instruction; Grade Results also provides a comprehensive set of services to public, private, charter, and alternative schools, as well as community colleges and universities. Grade Results is the only provider that combines powerful content, dynamic live instruction, and unparalleled technology to enhance the performance of students across the country.

GradeResults’ Florida State Standards aligned content was developed and is taught by advanced-degreed instructors and expands the educational spectrum from basic skills, such as reading and math, to highly specialized courses for gifted and talented students. In addition, Grade Results provides college entry exam preparation and a full range of college courses. Grade Results provides critical solutions to its clients, including one-to-one tutorial services, distance learning, credit recovery, retention management, graduation advancement, remediation, and intervention. Grade Results is unique in its ability to collaborate with clients in customizing course content and distinctive for its model of embedded assessment. The vision of growth for the company is driven by the belief that technology has an important role to play in improving the quality of education for all students, and in delivering individualized instruction to raise academic achievement for every child.
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Grade Results’ curriculum includes the following courses:
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* 200+ core semester courses aligned to State Academic Standards
* 100+ CTE courses
* Electives including STEM. computer courses, fine arts, world languages, and health andphysical education
* AP® courses
* Test preparation courses
* K-12 remediation courses. 

The courses were developed in accordance with the iNACOL Standards for Quality Online Courses and in alignment with State Academic Standards. Lessons have all undergone third-party review.  The alignment to standards can be found in each lesson on the Objectives page.   

Grade Results provides grade level-specific curricula for grades K-12. Curriculum which is aligned to State Academic Standards for all core subjects: English, Math,Science, and Social Studies. Each course has scaffolded projects that allow students to build on prior knowledge while attaining a higher level of understanding. Supplemental materials allow students additional practice to reinforce objectives covered in each lesson. In addition, forum topics are in place for students to apply writing practices in all grade levels which gives connections to real world applications. A wide array of electives are offered for high school students that are aligned to their appropriate state and national standards. Each course includes a variety of leveled thinking activities as well as the use of graphic organizers along with the online blended-learning format, allowing students to learn as they progress through the material.

Grade Results' Approval: ‍Grade Results is an approved provider.

Grade Results is also an Approved Online Course Provider for Arkansas, and Mississippi.
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View more information about Grade Results Online Course Approval from the Florida DOE.

Additionally, find a Florida course listing on the Grade Results' website.
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INSTRUCTOR INFORMATION
‍All teachers have a minimum of an undergraduate degree in education, or an undergraduate degree in the subject. Many teachers hold advanced degrees. All teachers have a minimum of 5 years teaching experience – a combination of classroom and online instruction. As additional personnel are hired this listing will be updated. All instructors teaching Florida courses will hold the appropriate Florida certification.

HOURS AND AVAILABILITY OF INSTRUCTIONAL PERSONNEL
Teachers are required to maintain a baseline availability of eight hours per weekday, with compulsory office hours set from 8 AM to 5 PM daily. Additionally, to better serve families and alleviate scheduling difficulties, teachers frequently opt to extend their workday beyond the standard instructional hours, often including evenings and weekends. Upon employment, each teacher's precise hours of availability will be clearly listed on the GR platform for easy access by families. Communication with teachers can be conducted online or via phone, and it is anticipated that any messages received will be responded to within a 24-hour timeframe.

CERTIFICATION
Certification Status and Physical Location of Administrative and Instructional personal can be found in the following link: Florida Disclosure Requirements

AVERAGE STUDENT-TEACHER RATIOS AND TEACHER LOAD
Average student/teacher ratio depends on the type and popularity of the course. Teacher load (number of students assigned to a teacher): 50:1

STUDENT PERFORMANCE
‍As online course providers, Grade Results and our Instructional Services partner are not privy to any given student’s state-administered or nationally standardized summative assessments. Such summative assessments are coordinated, administered and maintained by the student’s Local Education Agency (LEA) or home school district and are not shared or reported to Grade Results or our Instructional Services partner.

Click here to view the student performance.

‍As online course providers, Grade Results and our Instructional Services partner are not privy to any given student’s state-administered or nationally standardized summative assessments. Such summative assessments are coordinated, administered and maintained by the student’s Local Education Agency (LEA) or home school district and are not shared or reported to Grade Results or our Instructional Services partner.


‍GRADE RESULTS SUPPORT
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Grade Results is renowned for our rapid response time to any support issues. While we publish a 24-hour response, most support issues are responded to and resolved within a few hours.

Students/teachers/parents/admins also have multiple ways to receive support. The toll-free 800 number and the support email address are found on the student homepage. Students can also submit a message through the My Message feature in their Grade Results student interface and they can also request an instructor, not only for instructional support, but also for other support needs.

Grade Results also provides a district or school administrator the ability to login/switch with as a staff or student or parent user to be able to trouble shoot or assist the user by seeing the same instance the user is seeing. This switch user can be done within a single district/school administrator login itself.

Overview of support services offered:
1. Email support at support@graderesults.com which is monitored 24/7 by a team of support staff.
2. Phone in support at 800-928-6670
3. Voicemail support available.
4. Dedicated experts with product knowledge (technical, content, and admin) to assist users at all levels.
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